Note that you can also contact us by using the feedback feature from within the app or via the contact developer feature from within Google Checkout. Then it should automatically recognize that you’ve already purchased Winamp for Android Pro. Winamp Pro Bundle = in-app upgrade, not the separate Pro market stub.Īs long as you are logged into the same google account with which you originally made the purchase, Bottom line is I purchased the app, spent the money, can't redownload it and am slightly annoyed that resolving such a (what seems to be) simple issue is taking so long. If google wallet is displaying that it knows I purchased winamp, why (while under the same account) is it directing me to pay for the app again? I think this is more of an issue with Google Play, but google play help directs me to contact the developer. Keep in mind, all this is done under 1 gmail account that i am using for gmail and google play, since it's all tied in anyway. I am able to view all (3) purchases I have ever made, including: I logged into said gmail account and also logged into google wallet under the same account. I purchased the app under my gmail account. Google wallet also says if you have further issues with an app, contact the developer (which basically loops right back here, the winamp's forums) Makes sense, buying something under the wrong account and not being able to find it while logged into a different account.
gw says that if the play store is not letting you download an app you have previously purchased, you 'may have purchased it under another account'. I searched help, and google wallet indicates you have 15 minutes to request a refund on an app purchase. Hello, not sure where this needs to go but maybe someone can direct me as Winamp's page is very, very vague about how to directly contact Nullsoft (Winamp) for customer service issues.
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